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Privacy Policy terang288: Cara Kami Menjaga Data Anda

At terang288, your account data and payment details — including transactions through DANA, OVO, and GoPay — are handled with clear, consistent practices.

Data Encrypted in TransitDANA, OVO, GoPay Transactions ProtectedAccount Access Logged SecurelyRight to Request Data DeletionContact Us Anytime
terang288 Privacy Policy terang288: Cara Kami Menjaga Data Anda
HUBUNGI TIM KAMI

How to Reach Us About Your Privacy

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach us through any of the channels below — we aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Team online

Live Chat

Open the chat window from your account dashboard. Our support team is available around the clock to handle data access and correction requests.

Email Support

Send your data request to our support email address listed in your account settings. Include your registered account name for faster processing.

Account Settings

Some data — like your contact details and linked payment wallet — can be reviewed and updated directly inside your account profile page.

KEAMANAN DAN KEPERCAYAAN

How We Protect and Manage Your Data

Data security at terang288 is built around the account and payment flows our players use every day. SSL encryption covers all data in transit, including payment confirmations from DANA, OVO, and GoPay. We retain account data for as long as your account is active and for the period required by applicable regulations — after that, data is deleted or anonymised on a scheduled basis. Players in Semarang and across Indonesia can request a copy of their stored data or ask us to correct inaccurate records by contacting support directly.

Encryption in Transit

All data moving between your device and our servers — including wallet confirmations and login sessions — is protected by SSL encryption at every step.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings.

Data Retention

Account records are kept for the duration your account is active plus the period required under applicable rules. Inactive accounts are reviewed and data is removed on schedule.

Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. Submit your request through live chat or email and we will action it promptly.

Privacy Policy: Questions We Get Asked

These are the questions our account holders ask most often about how we handle their data. If your question is not covered here, reach out through live chat or email.

We collect your registered name, contact details, and the payment method you link — DANA, OVO, or GoPay. We also log device and session data to protect your account from unauthorised access.

We share only the minimum data required with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell your personal data to any third party.

We keep your data for as long as your account is active and for the period required under applicable regulations. After that, data is deleted or anonymised on a scheduled basis.

Contact our support team through live chat or email with your registered account name. We will confirm receipt and provide your data within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will process it in line with applicable rules — some data may be retained for the minimum period required by regulation.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can manage or disable cookies through your browser settings at any time.